AI Customer Support for Local Businesses
Auto-analyze complaints, draft brand-voice replies, and recover unhappy customers — all for $20/year.
Why local businesses use CitySupport AI
Instant complaint response
Every review and complaint gets analyzed and responded to in under a minute — even at 2 AM. No more missed reviews tanking your rating.
Know what needs your attention
Each complaint gets a risk score (0-100). Low-risk issues get auto-replied. Critical ones go straight to your phone with full context.
Replies that sound like you
Set your brand tone — warm, professional, casual — and AI drafts every reply in your voice. Add your signature and recovery offers.
Pays for itself instantly
One recovered customer covers the entire year. No per-seat fees, no usage limits, no contracts. Cancel anytime.
Connects to your workflow
Push alerts to Slack, sync tickets to your CRM, and route billing disputes to your POS — all automatic.
No code, no training
Sign up, set your brand voice, get your support email. Forward review notifications there. Done.
How it works
Sign up
Create your account and set your business type, brand voice, and recovery offers.
Get your inbox
We create a dedicated support email. Forward your Google, Yelp, and Tripadvisor notifications there.
AI analyzes
Every email is scored for risk, tagged by issue type, and matched to the right team member.
Auto-reply or escalate
Low-risk complaints get a brand-voice reply instantly. Critical issues go to your manager.
Built for local businesses like yours
Works across every service vertical